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FAQs by our clients
How is organized the Recruitment process?
We start by fully understanding your resource needs, whether this is for one staff member or an entire team. We’ll create a clear plan identifying sourcing channels for the right candidates, the journey to go-live as well as the onboarding of your new staff members into the HOPLA remote working environment. Interviews will be conducted one-on-one during initial assessments by our recruitment experts. We then administer different tests, which vary from skill to personal focused exams. And during
What is the difference between HOPLA and freelance websites?
Freelance websites, also known as job auction sites, offer a variety of different jobs for freelancers around the world. Freelancers normally work solo and you would work with them directly without having an intermediary company. HOPLA is not a freelance website as our setup is very different: Job auction We don’t want people competing with each other and lowering their prices to land a job. Bidding behavior and undercutting on these freelance websites are common, and certainly doesn’t impr
How much will I pay for HOPLA’s services?
Our pricing structure is transparent and enables our clients to have more control. As an example, salaries of entry level staff can start at USD2/hour and depending on their qualifications, seniority and the cost of living in their locations, can go up to USD10/hour. For all our management support & tools (i.e. sourcing, recruitment, on-boarding, training, managing & payroll, tools and systems), we charge a fixed hourly rate. Your distributed team is logged into a work tracker, one of the many
What is the difference between HOPLA and Virtual Assistant services?
Virtual Assistant services and platforms hire their employees to be assigned to multiple clients. You would normally deal with a project manager who oversees several clients. Depending on your requirements, you may end up with resources managing different client jobs, apart from yours. At HOPLA we do things differently. Get the job done We believe in getting the job done so we offer full-time dedicated staff whose time and performance are monitored and managed. Our philosophy is building yo
I want to start working with HOPLA. From what shall I start?
With HOPLA, starting with one or a few distributed team members is very straightforward and easily scalable, once you’re comfortable with the virtual team setup. All you need to do first is to look at your team or organization and ask yourself “Am I spending a great deal of my time on easy tasks, admin activities, data entry & process duties?” If you answer in the affirmative (and realize you need to focus on more important, strategic tasks), think HOPLA! Step 1: Send us a list of functions
How will I control and communicate with my remote team member?
Once you and your staff are onboarded and trained, it’s all systems go. Remote work requires a mindset shift from the traditional ways of working to a self-driven and inspired approach. Therefore, we have adopted the latest tools and technology to become the most efficient remote management partner. We like to avoid email clutter! In traditional office environments, it’s common to go back and forth on lengthy emails, copying the entire organization only to find out that a planned conference ca
What is the difference between HOPLA and Conventional BPOs/Offshoring Companies?
HOPLA shares the same goals as other outsourcing companies in reducing costs and leveraging global talent. However, our model has its key differentiators. Real Estate Model Outsourcing and offshoring companies are mostly located in one or a few countries, or cities, limiting scale of talent in those geographical limited regions. Physical workspaces are becoming restrictive and limit scale and talent recruitment. Travelling to work for hours has become such a challenge and people simply don
How will I know, what I’m paying for?
Our easy-to-use time-tracking and employee monitoring software allows you to accurately track the progress of your employees, as well as actual hours worked. It makes remote management easier and more fun. You’ll have visibility to their logins, activity, URL tracking and application monitoring. Each employee will have their own unique name and data, which lines up to the hours worked and eventually the salary payout. Your staff or team get paid only for their actual hours worked, which is a
How will be done the Onboarding?
Both you and your staff members will be oriented on the values, tools, support and other perks that come with being a part of HOPLA. We have developed a culture handbook for everybody in our community. Our remote principles focus on making the journey as seamless and fun as possible! There’s a first day onboarding session where we’ll walk you through everything HOPLA: management support functions, tools & systems as well as our buddy system. In the first few weeks, we’ll regularly touch base to