Question 1

What will be my working schedule?

Accepted Answer

Among the biggest perks of working from home is the flexibility in working hours. Working on a tracker means that you only get paid for actual hours worked, but you get to choose when those are.

Nonetheless, you do work for a client, in a team and with deadlines. You agree to be available 40 hours a week on average, to be available on hours that your client and team need you, and to communicate in advance when you deviate from planned hours.

To guarantee consistency and quality of your work, we expect you to work at least 6 hours and no more than 10 hours a day. Depending on seasonality and peak hours you may be asked to be available certain hours, and to plan your day accordingly.

Whenever you are not behind the PC you agree to be available on mobile for questions via Slack & JIRA, to prevent blocking your team from moving forward. Documenting your work properly will mitigate the time spent on this. ;)

Question 2

HOPLA Links - UTM Builder Addon

Accepted Answer

Install the addon from: https://chrome.google.com/webstore/detail/hkadgagehobfglakoanijdehfddekbak/

Whitelist the sheet_id in your API settings.

Add the column header URL (in the first row, any column) to get started. Other required columns will be created automatically as you go.

We recommend to start with our HOPLA Links UTM Builder Template that you can download here: https://docs.google.com/spreadsheets/d/16OVSPvoooPrfTSIsK2VcA2TklTl5T9C2iEgFbFLQgMI/edit (delete any columns you don't need..)

Required Column Header:

URL - The URL you want to create a Link for.

Optional URL Parameters:

All column headers right of URL and left of LONGURL will be encoded in the LONGURL

Link Options

Right of LONG_URL and Left of LINK you can place options to overwrite default behaviour of the sheet.

slug - custom path for your Link. (default to random string if not specified).
type - The redirect type: 301|302|307|iframe|meta. Default is 301.
webhook - Webhook URL Callback.
google_analytics - Google Analytics Tracking ID i.e., UA-XXXX-Y
segment - Segment.com HTTP Write Key
meta_url - Meta refresh URL. (Only for redirectType = meta)
meta_delay - Meta refresh delay. (Only for redirectType = meta)
GTM - Google Tag Manager ID. i.e., GTM-XXXXXXX (Only for redirectType = meta|iframe)

Generated by Addon

LONG_URL - The URL with all optional URL Parameters between URL and LONG_URL.
LINK - This is where the HOPLA L

Question 3

How is organized the Recruitment process?

Accepted Answer

We start by fully understanding your resource needs, whether this is for one staff member or an entire team. We’ll create a clear plan identifying sourcing channels for the right candidates, the journey to go-live as well as the onboarding of your new staff members into the HOPLA remote working environment.

Interviews will be conducted one-on-one during initial assessments by our recruitment experts. We then administer different tests, which vary from skill to personal focused exams. And during final interviews, we invite you to join via our video conferencing tools and make the final selection of your staff.

Timing of each phase can vary depending on the job description for the roles being hired, although if we have matching CVs in our database that are available we can move from registration to offer in a day.

We use a highly integrated recruitment application that will enable us to target the best and the brightest, attract specific talents and offer candidates a smooth onboarding process.

The tool allows us to:

Create, manage and publish job postings. This function integrates with our hiring team and recruitment experts to give everyone full visibility.
Screen applications. As this can be a tedious process, we make use of shortlisting systems to filter those with the highest matching criteria.
Engage with candidates. Building relationships is key with remote workers. We engage with them real-time to keep their interest.
**Fully assess and provid

Question 4

What is the difference between HOPLA and freelance websites?

Accepted Answer

Freelance websites, also known as job auction sites, offer a variety of different jobs for freelancers around the world. Freelancers normally work solo and you would work with them directly without having an intermediary company. HOPLA is not a freelance website as our setup is very different:

Job auction We don’t want people competing with each other and lowering their prices to land a job. Bidding behavior and undercutting on these freelance websites are common, and certainly doesn’t improve quality of work. Our philosophy is to find skilled candidates that match your requirements, hire them with the appropriate compensation yet you retain control of the selection. We also aim for full-time engagement so these resources are an extension of your team, and share your long-term goals and mindset.

Another concern among many freelancers is job security, as much of the work is project-based. We don’t allow our teams to job-hunt while they are still employed by our clients. Therefore, our approach is to develop sustainability in their jobs as well as a future with you and your company. We achieve this through minimum full time commitment, access to our global work-from-home community and transform our clients into remote businesses.

Distractions Freelancers need to be incredibly disciplined to not be distracted by other things, surfing on other sites, looking for other jobs, etc. At HOPLA, our global collaborative working culture is supported by our direct HOPLA staf

Question 5

What is HOPLA selection process?

Accepted Answer

Thank you for choosing HOPLA!

We use a 2 step application process:

Step 1: You'll need to fill in the form on our website to start your application process. It will take just a few minutes of your time

Step 2: You’ll receive an email, inviting to the next step of the application process. It may take up to 20 minutes to complete it, that’s why we give you opportunity to choose the best time to make it ;)

After submitting your application, HR team will review it and return back to you with the feedback during 2 business days from the moment we received it.

Selection process may vary depending on the vacancy.

Next steps may be:

Skills assessment
Interview with HR team
Interview with the Client

We will be informing you about each step of the selection process and the deadlines for the feedback from our side.

Go to HOPLA Jobs and choose the vacancy that you like! :)

Question 6

What is the difference between HOPLA and Virtual Assistant services?

Accepted Answer

Virtual Assistant services and platforms hire their employees to be assigned to multiple clients. You would normally deal with a project manager who oversees several clients. Depending on your requirements, you may end up with resources managing different client jobs, apart from yours. At HOPLA we do things differently.

Get the job done We believe in getting the job done so we offer full-time dedicated staff whose time and performance are monitored and managed. Our philosophy is building your relationships with your staff directly and become valuable players in your remote team.

Apart from our ongoing pooling and sourcing for new remote talent globally, our recruitment experts will personalize their strategies to look for those candidates that not only match your skill requirements but also match in personality and mindset. We focus on building that company culture where all staff members, business owners and leaders are working with our tools and adopt industry best practices on how to successfully build, manage and work with distributed teams. The ongoing training, adoption of the latest toolset and impeding best practices is what truly sets us apart from any other similar service.

It’s about the team As much as Virtual Assistant platforms pool and maintain an active database of people, you’ll end up with an existing staff workforce who may or may not be a fit for your needs. At HOPLA, we have adopted best recruitment practices that not only provide access to an

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